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Customers’ policy

Softalex is committed to exceed customers' satisfaction. Softalex believes that effective communication between partners is the key to success. At all stages of cooperation, Softalex aims to supply its clients with full information about the outsourced service and providing comprehensive technical, consulting and training support.

Depending on specific customer’s requirements, Softalex offers a wide array of proven cooperation models to secure that the most demanding functional, time and budgetary expectations are met with utmost efficiency.

The main benefits of our clients are:


  Core Business Focus
Softalex assumes full responsibility for the outsourced task enabling its clients to focus their time, energy and resources on the core business of increasing sales and market share and expanding into new markets.


  Cost Reductions
Through refined software development process, well defined Quality Assurance, advanced technologies and an offshore software outsourcing model, Softalex eliminates redundant tasks/costs for its clients. Being an Eastern Europe company we offer very competitive prices for our services, several times lower than that of US an EU companies.


  Access to Cutting-edge Technologies
Softalex adds value to the clients’ IT by using immense hands-on experience and extensive technological know-how.


  Effective Performance
Softalex designs, develops and manages the business processes of development outsourcing to help clients operate in a better, quicker, smarter and profitable mode, and at a lower cost.


Quality of Communication
We keep you abreast of your project’s status by providing you with scheduled reports and updates. We use special techniques and tools to discuss all project-related issues.


Security
We maintain strict confidentiality about our clients so there is no risk of losing any data. We never provide any of your personal or business information to other companies or individuals without your specific request and permission. In addition, source code remains exclusively at your side.

  © 2004 by Softalex. All right reserved.